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Avast For Mac Won't Install Stuck At Installing Scripts

Mac OS X Lion is easier to install than any previous version of Mac OS X. You don’t have to boot from a DVD or flash drive. Just download the Install Mac OS X Lion app from the Mac App Store and let it walk you through the remaining steps.

I just downloaded Office 365 for Mac, and tried to install it in macOS Sierra 10.12.5. The installation froze when Running Package Scripts. It is a common problem. Installation of Office 365 for Mac is freezing at “Running Package Scripts” (Sierra) Ask Question.

Still, things can—and occasionally do—go astray.

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One possible hitch right away is that you’ll need to have the Mac App Store application on your drive. This requires that your Mac be running OS X 10.6.6 or later (for more help on this and everything else you need before you can install Lion, read Dan Frakes’ Lion installation guide, particularly Get your Mac ready for Lion).

Assuming you pass this hurdle, the next place where things may go wrong is during the installation process itself. In particular, you may get one of several warning messages.

Install app warnings

This disk cannot be used to start up your computer

Apple offers no explanation as to why the installation may balk here, other than to say it can happen in “some situations.” However, Apple does provide a solution: Restart your Mac, launch Disk Utility and, from the Partition tab, slightly reduce the size of your startup partition (by as little as 128MB). You should now be able to install Lion. When done, you can restore the partition to its previous size. If this resizing trick fails, you will likely need to reformat the drive.

This disk is used for Time Machine backups

This message again means that the Lion installation will not successfully complete. The message can appear even though your startup drive is obviously not acting as a Time Machine backup. As covered in an Apple Support Communities thread, the likely cause is an errant Time Machine-related Backups.backupdb folder at the root level of your drive. This folder, created by and used by Time Machine, is fooling the Install app into thinking your startup drive is actually a Time Machine backup. The solution is to delete the folder.

Some features of Mac OS X Lion are not supported for the disk (volume name)

If this message pops up, you’ll still be able to install Lion. However, as explained by Apple, the installer won’t be able to create a Recovery HD partition. Recovery HD is used for performing “emergency” options, such as reinstalling Mac OS X or running Disk Utility. While you can install and run Lion without this partition, ideally you want to have it. Aside from its troubleshooting value, it’s required if you want to use File Vault 2.

This error can occur if your startup drive is a RAID volume or has a “non-standard” Boot Camp partition. If you have a RAID setup and want to keep it, you have no choice but to forgo Recovery HD on the drive. If Boot Camp is the cause, the solution is to reformat your drive as a single partition. Next, reinstall Snow Leopard followed by an update to Lion. Now run Boot Camp Assistant to create a Boot Camp partition. Lastly, restore your remaining data from backups.

If you can’t or don’t want to reformat, an alternative is to install Lion on an external drive. If you ever need to boot from Recovery HD, you do so from the partition on the external drive.

Install failed. Mac OS X Lion couldn’t be installed, because the disk (volume name) is damaged and can’t be repaired. Click restart to restart your computer and try installing again.

If you see this unwelcome message, chances are slim that trying again will lead to success. The same is true if the Install application simply stalls before completing. Some users report that “zapping the PRAM” is sufficient to get past this roadblock. Otherwise, according to an Apple Support Communities thread, the fix is to boot from a Snow Leopard Install disc/drive and select to Repair Disk from Disk Utility. Assuming repairs are successful, try the Lion installer again.

Otherwise, if nothing here has any positive effect (and assuming the drive itself is not physically defective), the solution is to reformat the drive and start over.

Internet connection lost

Although not likely, you may lose your Internet connection after an otherwise successful install of Lion. If you use Avast’s Web Shield, the solution is to uninstall avast!. There is a known conflict between Avast and Lion. As posted in an Avast forum thread, a supposed bug-fix update, still in beta, is available. In this same thread, the company lays the blame on Apple: “Packet forwarding is broken on Lion. Lion either does not redirect the packets (your case) or crashes. This bugs have been reported to Apple long time before the Lion release, but it is still not fixed by Apple.”

If you don’t use Avast, a more general potential fix is to turn off the Mac OS X Lion Firewall (in Security & Privacy System Preferences), and delete the firewall-related com.apple.alf.plist file in /Library/Preferences (via Terminal if needed). After a restart, you can re-enable the Firewall.

Redownload Lion?

For installation failures that could be due to a corrupt copy of the Install Mac OS X Lion app, you should redownload a fresh copy of the app and try again. However, if a copy of the Install app remains on your drive (which is likely if you have been unable to complete a successful install), the Mac App Store will claim that Lion is “Installed” and will not permit a redownload. In fact, it is likely to make this claim even if you have never attempted to install Lion after downloading the Install app.

To work-around this, delete the the Install app. Next, from the Mac App Store app, hold down the Option key and select the Purchases tab. You should now see the Install Mac OS X Lion app listed with a download option enabled.

Editor’s Note: Due to a production error, we posted a shorter version of this article earlier on Friday. We’ve updated the original article at 2:17 p.m. PT with even more troubleshooting details on Lion installation.

Note: When you purchase something after clicking links in our articles, we may earn a small commission. Read our affiliate link policy for more details.

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Comments

commented Aug 3, 2016

Please use the following bug reporting template to help produce actionable and reproducible issues:

Install bash hangs when 'init' is executing using a full core but no visible activity

You can 'successfully' end the installation, but then each attempt to run bash will just result in init spinning forever

commented Aug 3, 2016

I'm having the exact same issue. I've gone through the correct steps to install Bash. I'm 100% sure about that. The install hangs at 'Extracting filesystem' with the init process showing up in task manager. I've tried installing via 'bash' in the start menu as well as with lxrun /install in both cmd and powershell.

commented Aug 3, 2016

I am also experiencing the exact same issue.

commented Aug 3, 2016

I am also experiencing this issue. I left my command prompt at 'Extracting filesystem..' overnight and it did not complete.

commented Aug 3, 2016

Did any of you made a clean install of Anniversary Update?
Are you guys running any antivirus/firewall that is not Windows Defender?
Did you ever change/move/symlink LocalAppData or AppData folders to another partitions?

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commented Aug 3, 2016

I did a windows update (from a previously fully updated windows 10 version), not a clean install.
I do have Avast antivirus, but I also tried it with the antivirus software disabled, without success.
I did not do any change to LocalAppData or AppData, they are at the default location.

commented Aug 3, 2016

I have run into the same problem. Previously I tried installing Bash on Ubuntu on Windows using the Bash command in Command Prompt. The installation got stuck at 'Extracting filesystem, this will take a few minutes..'
then I had to uninstall it using

but only after a restart, as the bash process was still running and killing it from PowerShell gave Access Denied exception. I only have Windows Defender as my antivirus program.

commented Aug 3, 2016

Relatively fresh install of Windows 10 Pro, windows update installed the Anniversary Update yesterday, which necessitated a series of reboots.

I have disabled all antivirus protection (Avast) and turned off malwarebytes also.

LocalAppData and AppData are not symlinked and in their default locations.

While it says 'extracting filesystem' there is an 'init' process owned by my user taking 10-20% CPU time.

commented Aug 3, 2016

Oh, and I'm joined to a test domain, but I am logged in to an account with local administrator and domain administrator access to test this.

commented Aug 3, 2016

I didn't do a clean install, just an update. I'm running Avast, but I've tried disabling it without any luck. As for messing with AppData and LocalAppData, I haven't done anything to them.

My init process is also running at about 10-20%, but nothing happens.

commented Aug 3, 2016

Avast here, I also tried to deactivate it, no change.
I never used a developer preview. I will try on another machine later.
One thing might have caused trouble : l had gitbash installed, so there was
already a bash. Exe

On Wed, Aug 3, 2016, 13:54 onomatopellan notifications@github.com wrote:

Did any of you made a clean install of Anniversary Update?
Are you guys running any antivirus/firewall that is not Windows Defender?
Did you ever change/move/symlink LocalAppData or AppData folders to
another partitions?


You are receiving this because you authored the thread.
Reply to this email directly, view it on GitHub
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or mute the thread
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commented Aug 3, 2016

A RamDisk or Virtual drive could affect the install, disable them if you have one.

There is a known problem with having more than one pagefile. #565

It could also be related to this new unsolved bug. #707

commented Aug 3, 2016

I've only got one pagefile and I don't have any virtual drives or RAM disks set up, so that shouldn't be an issue on my end.

commented Aug 3, 2016

Avast For Mac Won't Install Stuck At Installing Scripts In Firefox

It seems #707 is now solved. Did you try looking for the reg entry?HKLMSYSTEMCurrentControlSetControlSession Managerkernel dword:obcaseinsensitive should be 1

commented Aug 3, 2016

I just updated a Win 10 Pro machine and everything went smoothly, I didn't even had to enable developer mode - it did it for me. Is there an issue with Home edition

commented Aug 3, 2016

It was already set to 1, yeah. I should note that there is not an error message like in #707. The install just hangs indefinitely.

commented Aug 3, 2016

If you WIn+R and go to %localappdata%/lxss what do you see? Can you enter on rootfs directory and see its contents?

Avast for mac won

commented Aug 3, 2016

I can enter lxss/rootfs, yes. It contains multiple folders as well as the 'init' file.

commented Aug 3, 2016

If you didn't see any lxxs.tar.gz file on lxss folder then it means it extracted the files correctly, deleted the lxxs.tar.gz file and then it hangs.
Open an Admin CMD and type lxrun /setdefaultuser root
then type bash
Can you see any error?

commented Aug 3, 2016
edited

@onomatopellan thanks for helping folks out. To clarify WSL does not require the obcaseinsensitive registry key. We enable case sensitivity temporarily on a per-thread basis for pico processes that are running Linux binaries.

@JacobStearns do you happen to have a third party firewall installed? We've seen the install hang for users using Kaspersky and Bitdefender firewalls because they are blocking the network traffic of our pico processes.

commented Aug 3, 2016

@onomatopellan Just to confirm, there was no lxxs.tar.gz, so that should all be fine.

I'm running lxrun /setdefaultuser root, but it seems to hang as before with the init process running at ~13%.

@benhillis I do not. I'm running Avast free, but that doesn't contain a firewall. I've tried disabling Avast, but that doesn't seem to help at all.

commented Aug 3, 2016

@JacobStearns, I have exactly the same issue and the same behaviour after executing thelxrun /setdefaultuser root command. Nothing happens.

And I have the same content than you in the rootfs directory. AND I have running (but disabled) the free version of Avast..

Pretty similar.

commented Aug 3, 2016

BTW, I have only one pagefile

Another question, do you have some kind of software like NoMachine Nx server installed?

commented Aug 3, 2016

@salvavn Can confirm, this is the exact behavior I'm seeing.

commented Aug 3, 2016

@salvavn I do not.

commented Aug 3, 2016

It seems like lots of guys with the same issue have Avast working.. I don't know if it's only a coincidence..

commented Aug 3, 2016

Could you try uninstalling Avast, restarting Windows and then trying bash again?

commented Aug 3, 2016

Can do. I'll be back once that's done.

commented Aug 3, 2016

Success!

I have removed Avast. Then I have uninstalled bash with lxrun /uninstall /full.

After that, I have rebooted Windows. And then, I have installed the linux stack with: lxrun /install

And it works!

Now the prompt has asked me for the user name and password.

commented Aug 3, 2016

I'm going to install Avast again in order to check if there is some kind of interaction after the bash installation.

commented Aug 3, 2016

Hey guys, bad news.

I was executing in my bash prompt the sudo apt-get update while I was reinstalling AVAST. When the installation was completed the sources listing of Ubuntu stopped, and now, I can't execute bash another time, I get the same result of this issue.

So, in my opinion, the current AVAST version (the latest one) is incompatible with bash.

:(

commented Aug 3, 2016

Uninstalling Avast fixed it on my end as well. It's unfortunate that Avast seems to completely break Bash.

commented Aug 3, 2016

I have tried disabling Avast, but didn't work. The only way I'm able to work with bash is with a full deinstallation of Avast :(

commented Aug 3, 2016

I can confirm the problem is Avast (unfortunately, I found this issue only after spending a couple of hours before figuring it out myself..)

The problem also occurs with Avast's free Business Antivirus version.

It's not enough to turn Avast's shields off; the product has to be uninstalled.

commented Aug 3, 2016

It seems Firewalls and AV will have to be updated to support the new picoprocesses.

Closed

commented Aug 3, 2016
edited

Anyone having recommendations for AVs that are compatible with Bash? Webroot seems to work just fine. In fact I am pretty annoyed by Avast because it broke things because of false positives, adding a message to each outgoing mail .. good opportunity to ditch Avast for good

I moved to Bitdefender on the machine that showed and it fixed it.

commented Aug 3, 2016

Disabling the AVs may not be enough. Uninstalling it is a good way, but how about 'closing' the AVs temporarily?
I solved my problem by 'closing' Kaspersky but 'disabling' does not work.

commented Aug 3, 2016

I had to uninstall Avast for it to work at all. As soon as I reinstalled Avast after installing bash, I couldn't actually run bash anymore.

I was in the market for a new AV anyway, may as well test out Defender.

commented Aug 4, 2016

@salvavn It worked like a charm, uninstalling avast did the trick

Thanks

commented Aug 4, 2016

Glad to hear. To keep everybody in the loop I've been reaching out to third party firewall providers and will work with them on getting this fixed.

Thanks everyone for trying WSL!

commented Aug 4, 2016

here is another issue who deals with 3rd party firewalls.
#475

commented Aug 5, 2016

Thanks for working on this.
Same issue here and I also have avast installed.

commented Aug 5, 2016
edited

After reinstalling Bash a couple of times..
I simply ran

and waited till it hung at the extraction stage. After a couple of hours, I simply closed the command prompt. Task manager showed bash running. The lxss folder didn't have the tarball, which probably means everything was extracted correctly.

I realized I had multiple page files. So I set it to 'Automatically manage paging file size for all drives', then rebooted. I also disabled Windows Firewall and turned real time protection off in Windows Defender. I do not have any other Antivirus installed, Then ran

It worked. I then created a new for me
However, I cannot find the 'Bash on Windows on Ubuntu' program in my Start Menu. I have to start a prompt or PS and run bash.exe to run it.

commented Aug 5, 2016

Glad it worked for you.
If you can't find the tile look at this #696

Closed
Closed

Adobe Flash Player For Mac Won't Install

commented Aug 21, 2016
edited

To me it seems that the current newest version of Avast Free Antivirus (12.3.2280 / build 12.3.2154.0) does not have this issue. Installing WSL hanged on the 'Extracting filesystem' part, but then I updated my Avast av and after that, installing WSL got past that to a successful installation.

commented Aug 21, 2016

It's working on my end, too. Bash and every program I've tested have worked with Avast so far. If there's any issues still present, I haven't found them.

commented Oct 6, 2016

Hi all, I just wanted to give my two cents on the Avast business. Bash.exe had been working perfectly fine for me and has with minimal problems since it was first released. A little while ago, I tried to move a big directory into another directory and it got hung up. It remained hung up after trying to Ctrl-Z it into the background or Ctrl-C it out of existence. So I closed it out. Opening it again, it remained hung up. Restarted; still hung up.

Ultimately what appears to have fixed it is permanently turning off Avast's File System Shield and then restarting. After the reboot, bash became unhung! Then I could just turn on the File System Shield again.

Avast Settings > Components > File System Shield Off > Stop Permanently

TL;DR
Before completely uninstalling Avast, try permanently turning off File System Shield and then restarting.

commented May 23, 2017
edited

Malwarebytes For Mac Won't Install

Avast supports exclusion path, adding the lxss path:

  • C:Users<username>AppDataLocallxss*

Maybe this can stop Avast messing up files for WSL ?

commented Jun 27, 2017
edited

Having a similar issue here. No Avast involved though. Tried to install bash and it hung on Extracting filesystem... Waited about 15 mins (no progress indicator! lame) and then decided to kill it. Later ran lxrun /uninstall from an elevated PS. That appears to be hung as well. There are about 7 folders in AppDataLocallxss. 10 mins later there were still the same number of folders, so that uninstall doesn't appear to be uninstalling.

I miss my mac.

edit: and now lxrun /install /y simply doesn't do anything at all. 👎

commented Jul 12, 2017

This should be resolved in Creator's Update. If others are experiencing this same issue in Creators Update or later, please let me know!

added the fixedincreatorsupdate label Jul 12, 2017

commented Nov 22, 2017

having the same problem here. im not running Avast but have something called f-secure (it's called kpn veilig idk why). tried to run bash anyway. it worked before i used any commands. i used ls and the system freaked out and then outputted the right thing for some reason. the file location seems bugged to but but works anyway. it seems like it now only has weird visual bugs. i hope this information can help find where the installation stops.

Open
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